Cancellation & Refund Policy

Order cancellation

  • You can cancel an order by calling or messaging us before it is handed to the courier.
  • Once an order has been shipped it cannot be cancelled.

Returns

  • If you receive a damaged, wrong or missing item, contact us within 24 hours of delivery with the parcel opening video.
  • Products must be unused and in their original packaging.

Refunds

  • Approved refunds are sent to the bKash or Nagad number used for payment.
  • Delivery charges are not refundable unless the mistake was ours.

Contact us

100% Authentic
100% Authentic

No compromise, only authentic and trusted products here.

Fast Delivery
Fast Delivery

Receive your orders quickly and reliably, right at your doorstep.

Secure Payments
Secure Payments

Shop safely with trusted, secure payment methods every single time.

Hassle-Free Returns
Hassle-Free Returns

Easily return products with simple, hassle-free refunds and exchanges.

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